Student Access FAQ
This document answers some common questions about purchasing and using student accounts for Maplesoft’s web-based testing and assessment systems, Maple T.A. and the Maple T.A. MAA Placement Test Suite.
My instructor told me I need to purchase an account for the Maplesoft testing system. What do I do?
Your instructor should have given you a promotion code. In the web store, enter the promotion code in the space provided. This will bring you to a catalog containing the account you need to purchase (for example, Student Access – Maple T.A.). Add the item to your cart and proceed to the checkout to complete the purchase.
Upon completion, you will be sent an email containing a login, password, and web address where you can go to take the tests or assignments required by your instructor or school.
I have my login information. Now what?
Go to the web site listed in the email you received after you purchased the account. You will be presented with a login screen. Enter your login and password. The first time you log in, you will be asked to provide your personal information, such as your name and student number. This information is required by your school in order to ensure you receive credit for the tests and assignments you complete.
Note: You can change your password, but you cannot change your login. Don’t lose it!
Once you have updated your information, you will be taken to the system home page. This is the page you will see every time you log in to the system. From there, click on the link for your class.
From the class home page, you can access your required tests and assignments, check assignment due dates, and if allowed by your instructor, review your grades.
How do I take a test or complete an assignment?
From the class homepage, click the name of a test or assignment.
You will be shown one question at a time. You can use the Next and Back links at the top of the page to navigate between questions, or jump to a question directly using the Question Menu. When you are finished answering the questions, click on Grade. If you accidentally missed any questions, you will have the opportunity to go back and answer them before the grading is completed. Once you have answered all of the questions you intend to answer (you can skip questions if you want), click on Grade again.
After your work has been graded, you will be shown a page containing a “Grade Report” section. The Grade option will no longer be available from the menu. If you still see the Grade option, your assignment has not been graded. After you have completed all the questions you want to answer, click on Grade again to complete the process.
For more details on taking assignments, see the Working with Assignments section in the help system. From the Help menu near the top right of the screen, select Student to open the Student Help.
How do I enter math?
Your assignments may consist of various types of questions, including multiple choice and mathematical response. Since it is possible to write equivalent mathematical expressions in different ways, this system automatically checks to see if your response is mathematically equivalent to the correct answer, and not just identical to the expected answer. For example, is the same as and is the same as .
There are two different ways of entering mathematical expressions.
Can I complete part of an assignment, and then come back and finish it later?
As long as it is finished before the assignment due date, yes.
You can save your work at any time using the Quit & Save menu option. When you come back to the assignment, you will be given the choice of continuing from where you left off, or starting over again from scratch.
Your instructor may have set a due date on the assignment or test. After the due date has passed, you will not be permitted to do any more work unless your instructor gives you special permission. The instructor may set up the system to grade any incomplete assignments and use those as the results, or your instructor may simply ignore any work that was not submitted for grading.
Note: If your instructor sets a time limit for the assignment, you have a fixed amount of time to complete the assignment. The timer starts once you begin the assignment the first time. Saving and quitting does not stop the timer. If the assignment has a time limit, a policies link appears in the one-line assignment description on your class home page. Click on the link to find out what the time limit is, or learn what other special policies are associated with that assignment.
How do I look at past results?
If your instructor has set up the appropriate permissions, you can view the results of previous tests and assignments. From the class home page, click on the Gradebook menu near the top left of the screen, and select View Past Results.
How long do I have access?
Access to this system is time limited. Typically, you will have access for one full term. The exact dates can be found in the confirmation email you received from Maplesoft when you purchased your account. If you no longer have this email, consult your instructor. You will not be permitted to take tests or assignments on this system after your account expires.
Do I need anything special to take the tests?
You will need an Internet connection and a Java™-enabled browser to use Maple T.A. or the Maple T.A. MAA Placement Test Suite. Internet Explorer®, Firefox®, and Safari® are all supported. Click here for detailed requirements.
How do I get help?
From the Help menu near the top right of the screen, select Student to open the Student Help. These help pages will provide more details on taking assignments, entering math, looking at past results, and other topics.
If you have trouble accessing the system, or problems with individual questions or assignments, contact your instructor.